Frequently Asked Questions
Everything you need to know about our authentic Cornish treats.
How are your Cornish pasties and cream teas shipped?
We use specialized temperature-controlled packaging and express overnight couriers to ensure your food arrives fresh and chilled at your doorstep.
Can I choose a specific delivery date for my order?
Yes, during the checkout process, you can select a preferred delivery date from our calendar to ensure your treats arrive perfectly timed for special occasions.
What is the shelf life of your bakery products?
Most of our baked goods, including pasties and scones, are best enjoyed within 2-3 days of arrival. Many items are also suitable for home freezing.
Do you offer gluten-free or vegan options?
We strive to be inclusive and offer a dedicated range of gluten-free and vegan Cornish pasties and cream tea hampers. Please check the 'Dietary Requirements' section of our shop.
What should I do if my order arrives damaged?
As we ship perishable goods, please inspect your order immediately. If there are any issues, contact our customer support team within 24 hours with photos of the packaging and items.
Where are your ingredients sourced?
We take pride in our heritage; all our clotted cream, jams, and meats are sourced directly from local farmers and producers within Cornwall to ensure authentic flavor.